1. Introduction

Bizgro Pty Ltd ATF Bizgro Trust (“Bizgro”, “we”, “us”, or “our”) is committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and store personal information in relation to our Referral Programme.

2. What Personal Information We Collect

In connection with the Referral Programme, we may collect the following types of personal information:

• Your name, email address, phone number, and postal address.
• Details of the referred business or individual, including their name, business name, phone number, email address, and location.
• Information about your participation in the Referral Programme, such as referral submissions and rewards earned.

3. How We Collect Personal Information

We collect personal information directly from you when you:

• Submit a referral via our online form, email, phone, or other approved methods.
• Communicate with us regarding your participation in the Referral Programme.

4. How We Use Personal Information

The personal information collected through the Referral Programme will be used for the following purposes:

• To validate and process referral submissions.
• To contact referred businesses or individuals to introduce our services.
• To issue rewards to eligible participants.
• To comply with legal obligations, including tax reporting requirements.
• To improve our Referral Programme and related services.

5. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

• To the referred business or individual as part of the referral validation process.
• To service providers or third-party contractors engaged to assist with the administration of the Referral Programme (e.g., IT or payment processors).
• Where required by law or regulation, including disclosures to the Australian Taxation Office (ATO).

We will not sell or share your personal information with third parties for marketing purposes without your consent.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure data storage systems, encrypted communications, and access controls.

Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Retention of Personal Information

We will retain your personal information only for as long as it is needed to fulfil the purposes for which it was collected, or as required by law. Once this information is no longer required, it will be securely destroyed or anonymised.

8. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

• Access your personal information held by us.
• Request corrections to any inaccuracies in your personal information.
• Withdraw your consent to the collection or use of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the details provided below.

9. International Data Transfers

We do not transfer personal information collected through the Referral Programme outside of Australia unless required for the programme’s administration or where otherwise permitted by law. Any international data transfers will comply with the Australian Privacy Principles.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our privacy practices. The latest version will always be available on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:

• Email: charmaine@bizgro.com.au
• Phone: 07 3800 3100
• Mail: Bizgro Pty Ltd ATF Bizgro Trust, PO Box 115, Brisbane, QLD, 4001

We will respond to your inquiry as soon as reasonably practicable.

Effective Date: 1 January 2025