1. Definitions

For the purposes of this programme:

1.1. Bizgro: Refers to Bizgro Pty Ltd ATF Bizgro Trust, the business entity offering bookkeeping, payroll, and related services.

1.2. Boss: Refers to an employer, manager, or decision-maker (e.g., business owner) at the workplace of the Referrer and is not restrictive to one’s employer.

1.3. Statement by Supplier: A form issued by the Australian Taxation Office (ATO) that must be completed by Referrers for all referrals to declare their status and determine tax obligations.

1.4. Ongoing Commercial Referrer Agreement: A formal agreement entered into between Bizgro and a Referrer who intends to refer multiple businesses as a commercial activity. This agreement includes terms specific to ongoing referrals, responsibilities, and remuneration.

2. Eligibility

2.1. The Bizgro Referral Programme is open to individuals aged 18 years or older. There are no restrictions on residency or employment status.

2.2. Participants may refer their own business or any other business they know personally and have a genuine connection to, whether personal or professional. These are not limited to traditional business entities. For example, not-for-profits, charities, schools, and other organisations are also eligible for referral, provided they could benefit from the services Bizgro offers.

2.3. Participants who wish to make multiple referrals are welcome and encouraged, but Bizgro reserves the right to validate and approve each referral on a case-by-case basis to ensure eligibility and compliance with the programme’s requirements.

2.4. If the referred business cancels services before meeting the criteria for a Successful Referral, no reward will be paid, and the referral will not be deemed valid.

3. Referral Rewards

3.1. The referral reward structure is as follows:

• $150 for referred businesses requiring 2 to 6 hours of services per month.
• $300 for referred businesses requiring over 6 hours of services per month.
• $500 for referred businesses requiring over 10 hours of services per month.
• No reward is provided for businesses requiring less than 2 hours of services per month.

3.2. The reward is paid only after the referred business has paid their first two invoices in full and signed an agreement with Bizgro for ongoing services.

4. Payment Terms

4.1. The referred business must pay their first two invoices within three (3) months of the referral submission for the referrer to qualify for the reward.

4.2. Referrers must complete a Statement by Supplier form specifying the activity as personal, as issued by the Australian Taxation Office (ATO). In addition, the Referrer must either provide accurate bank account details for payment or opt to receive a gift voucher as their reward.

4.3. Payment will be processed within seven (7) days of receiving the Statement by Supplier form and payment details under the conditions that 3. Referral Rewards are met.

4.4. Referrers must submit the required form and payment details within fourteen (14) calendar days of being notified of their eligibility for the reward. Failure to do so may result in forfeiture of the reward.

5. Submission of Referrals

5.1. Referrals must be submitted through the official referral form available at www.bizgro.com.au/rp.

5.2. The referrer must notify the referred business that they have been referred to Bizgro.

6. Validation of Referrals

6.1. Referrals must not have been previously contacted by Bizgro, be current or past clients, or have already been referred by another participant. Bizgro will validate all submissions to ensure eligibility based on the timestamp of the referral submission.

6.2. Referrers must have a genuine personal or professional connection with the referred business. Bizgro discourages mass submissions of businesses or organisations where no prior relationship exists between the Referrer and the referred party.

6.3. Bizgro will contact the referred business to inform them of the referral, including disclosing the name of the Referrer, and will verify the referral details during the initial communication.

7. Changes to Referrals

7.1. Referrers have the right to cancel their referrals by notifying Bizgro via email at charmaine@bizgro.com.au. Cancellations must be made before the referred business becomes a Successful Referral as defined in these Terms and Conditions.

7.2. Bizgro reserves the right to terminate or reject referrals at its sole discretion, including cases where the referred business does not align with Bizgro’s values, legal or compliance obligations, or service capabilities.

8. Programme Changes and Updates

8.1. Bizgro reserves the right to amend, update, or discontinue the Referral Programme at any time without prior notice. Any changes will be made in compliance with relevant Australian laws and regulations.

8.2. Changes to the Referral Programme may include, but are not limited to:

• Modifications to reward structures, eligibility criteria, or referral categories.
• Adjustments to submission methods, validation processes, or payment terms.
• Updates to the Terms and Conditions to reflect new policies, regulations, or business practices.

8.3. Any changes or updates to the Referral Programme will be published on the Bizgro website at www.bizgro.com.au/rp/tc. Participants are encouraged to review the Terms and Conditions periodically to stay informed.

8.4. In the event of programme discontinuation, Bizgro will honour any valid referrals submitted before the discontinuation date, provided they meet all eligibility criteria outlined in these Terms and Conditions.

8.5. Bizgro will make reasonable efforts to notify participants of significant changes to the Referral Programme via email or other communication channels where possible. However, it remains the responsibility of participants to stay updated by referring to the Bizgro website.

9. Privacy and Data Protection.

9.1. The following information will be disclosed as part of the referral process:

• The Referrer’s name will be shared with the referred business during Bizgro’s initial communication with the referred business.
• Bizgro will not share the referred business’s details with the Referrer unless explicit consent is provided by the referred business.

9.2. All personal information provided by participants, including names, phone numbers, and email addresses, will be used solely for the purpose of administering the Referral Programme, processing referrals, and facilitating communication.

9.3. Participants may request access to, correction of, or deletion of their personal information by contacting Bizgro at charmaine@bizgro.com.au.

9.4. If the Referral Programme is discontinued, all participant and referral data will be retained only as necessary to fulfil legal and administrative obligations. Once these obligations are met, data will be securely destroyed or anonymised in compliance with privacy standards.

10. Disputes

10.1. In the event of a dispute regarding the eligibility of a referral, the reward, or any aspect of the Referral Programme, Bizgro’s decision will be final and binding.

10.2. Disputes must be raised within thirty (30) calendar days of the issue arising. Disputes raised after this period may not be considered, unless exceptional circumstances apply, as determined by Bizgro at its sole discretion.

10.3. Bizgro will not be held liable for any technical issues, errors, or omissions in the referral submission process that may lead to disputes. Participants are encouraged to retain confirmation of their referral submission, such as emails or screenshots.

10.4. If a dispute cannot be resolved directly between the participant and Bizgro, the participant may seek independent mediation or advice, but all associated costs will be borne by the participant.

10.5. Bizgro reserves the right to terminate the participation of any Referrer in the programme if a dispute reveals conduct deemed unethical, fraudulent, or in breach of these Terms and Conditions.

11. Contact Information

For questions, concerns, or assistance regarding the Bizgro Referral Programme, participants can contact Bizgro through the following channels:

• Email: charmaine@bizgro.com.au
• Phone: 07 3800 3100
• Mail: Bizgro Pty Ltd ATF Bizgro Trust, PO Box 115, Brisbane, QLD, 4001

12. Acceptance of Terms

By participating in the Bizgro Referral Programme, participants acknowledge and agree to the following:

• They have read, understood, and agreed to these Terms and Conditions in full.
• All information provided by them during the referral submission process is accurate, truthful, and complete.
• They have a genuine personal or professional connection with the referred business or organisation.
• They authorise Bizgro to contact the referred business or organisation and disclose their name as the Referrer during initial communication.
• They understand and accept that any rewards earned are contingent upon meeting all eligibility and validation requirements as specified in these Terms and Conditions.
• Participants who do not agree to these Terms and Conditions or fail to comply with them are not eligible to participate in the Referral Programme or receive any rewards under it.

13. Termination of Participation

13.1. Bizgro reserves the right to terminate its relationship with any Referrer or referred business at any time and for any reason, including but not limited to the following:

• If the Referrer or referred business is suspected of illegal or criminal activity.
• If the referred business is involved in activities or industries that Bizgro does not wish to be associated with or support.
• If the Referrer provides false or misleading information during the referral process.

13.2. If Bizgro terminates the relationship before the referred business becomes a Successful Referral, no reward will be paid.

13.3. Referrers who have their participation terminated will no longer be eligible to submit new referrals or claim rewards for pending referrals.

14. Non-Employment Disclaimer

14.1. Participation in the Referral Programme does not create any form of employment, agency, partnership, or joint venture between Bizgro and the Referrer.

15. Miscellaneous

15.1. Failure by Bizgro to enforce any provision of these Terms and Conditions does not constitute a waiver of that provision or any other provision.

16. Liability for Referrer Relationships and Impacts

16.1. General Disclaimer of Liability

Bizgro will not be held liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to:

• Financial loss;
• Loss of employment, business relationships, or professional opportunities;
• Emotional distress or mental health impacts;
• Physical injury or health-related issues;
• Social or reputational damage.

This includes any damages resulting from:

• Participation in the Referral Programme;
• Referrals made under the programme; or
• Actions taken by the referred business, organisation, or individual.

17. Compliance with Anti-Spam Laws

17.1. Referrers must comply with the Spam Act 2003 when sharing referral-related information, including emails, messages, or other forms of communication.

17.2. Participants must not engage in spamming, misleading practices, or coercive tactics to obtain referrals.

17.3. Referrals obtained through spamming, misleading, or coercive practices will be deemed invalid and will not qualify for rewards under the Referral Programme.

18. Independent Provisions

18.1. If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions will continue to be fully enforceable and remain in effect.

19. Comprehensive Agreement

19.1. These Terms and Conditions constitute the entire agreement between the participant and Bizgro regarding the Referral Programme, superseding all prior agreements, communications, or understandings.

19.2. No oral or written statement, representation, or agreement outside of these Terms and Conditions shall be binding on Bizgro unless explicitly agreed in writing.

Effective Date: 1 January 2025